TopProz PRIVACY POLICY

Created October 10, 2023

 We recommend that you carefully review this statement, as it outlines your rights and our obligations regarding the processing of your data. In handling your data, we adhere to privacy legislation requirements, including compliance with the California Consumer Privacy Act (CCPA). This entails, among other things, the following:

-         We transparently communicate the purposes for which we process personal data through this privacy statement.

-         We endeavor to limit the collection of personal data to only what is necessary for legitimate purposes.

-         In cases where your consent is required, we seek your explicit consent before processing your personal data.

-         We implement appropriate security measures to safeguard your personal data and require the same from any third parties processing personal data on our behalf.

-         We honor your right to access, correct, or delete your personal data upon your request.

If you have any inquiries or wish to ascertain the specific data we retain about you, please reach out to us via telephone, mail, or email using the contact information provided at the end of this Privacy Statement.

a.    Purpose and categories of data

Here are the categories of personal information to be collected and the purposes for which these categories shall be used:

                                              i.    Contact Information:

Purpose: Contact may be initiated by you through phone, mail, email, and/or webforms. Your contact information may also be provided to customer end-users. This occurs when you create a profile on the TopProz platform and agree to make your contact information public.

The collection and use of this information are intended to facilitate communication between service professionals (you) and customer end-users through various means, including phone, mail, email, and webforms, as well as to enable users of the TopProz platform to connect with you for service-related purposes.

b.    The following categories of data will be collected and shared:

-         A first and last name

-         An email address

-         A telephone number.

-         Billing address

-         Service address

-         Account Type

Compiling and analyzing statistics for website improvement.

c.    The following categories of data may be collected

-         IP address

-         Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

-         To be able to offer personalized products and services.

d.    The following categories of data may be collected

-         Geolocation data

e.    Sharing with other parties

We do not share data with third parties. Information that a User enters when requesting a quote or asking questions is sent exclusively to the Service Provider.

We may only disclose personal information if:

1.    We are required to do so by applicable law or a court order.

2.    In response to a request from a law enforcement agency, to the extent permitted under other provisions of the law, for the purpose of providing information.

3.    When necessary for an investigation related to public safety or a matter of public interest.

f.     How We Respond to Do Not Track Signals

Our website responds to and respects the Do Not Track (DNT) header request field. If you enable DNT in your browser settings, your preferences are conveyed to us through the HTTP request header, and as a result, we will refrain from tracking your online browsing behavior. Your privacy preferences are important to us, and we are committed to honoring your choice not to be tracked.

g.    Security

Our commitment to the security of personal data is unwavering. We implement rigorous security measures to mitigate any potential abuse or unauthorized access to personal data. These measures are designed to ensure that only individuals with a legitimate need have access to your data, safeguarding the data against unauthorized use. Additionally, we conduct regular reviews of our security protocols to maintain their effectiveness and adapt to emerging threats, thereby upholding the protection of your personal information. Your privacy and data security are our top priorities.

h.    Third party websites

It's important to note that this privacy statement exclusively pertains to your data while using our website and services. When you navigate to third-party websites through links on our platform, this privacy statement no longer applies. We do not have control over the data collection practices of these third-party websites, and we cannot assure the reliability or security of how they handle your personal data. We strongly advise you to review the privacy statements of these external websites before engaging with them to understand their respective data handling practices. Your privacy and data security are essential to us, even beyond our platform.

i.      Amendments to this privacy statement

You should be aware that we retain the right to modify and update this privacy statement as needed. We recommend that you check this privacy statement periodically to stay informed about any revisions or alterations. Your ongoing understanding of our privacy practices is important to us, and we are committed to keeping you informed of any changes that may affect your data privacy.

j.      Accessing and modifying your data

If you have any questions, please contact us at the number or addresses listed at the end of this Privacy Statement. You have the following rights:

k.    Right to know what personal information is being collected about you

Consumers have the right to request specific information from a business that collects their personal information. This information includes:

-         The categories of personal information that the business has collected about them.

-         The categories of sources from which the personal information is obtained.

-         The business or commercial purpose for collecting or selling their personal information.

-         The categories of third parties with whom the business shares their personal information.

-         The specific pieces of personal information that the business has collected about them.

-         This transparency ensures that consumers have a clear understanding of how their personal information is being used and shared by the business.

l.      The right to know whether personal information is sold or disclosed and to whom

Consumers also have the right to request specific information if a business sells their personal information or discloses it for a business purpose. This information includes:

-         The categories of personal information that the business collected about the consumer.

-         The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, categorized by the type of personal information for each third party.

-         The categories of personal information that the business disclosed about the consumer for a business purpose.

This information empowers consumers to understand how their personal information is being shared and with whom, particularly if it is sold or disclosed for business purposes.

m.  The right to delete any personal information

Consumers have the right to request the deletion of their personal information collected by a business, subject to certain exceptions:

-         Upon receiving a verifiable request for deletion, the business must delete the consumer's personal information from its records and instruct any service providers to do the same.

-         However, a business or service provider is not obligated to delete personal information if it is necessary for various specified purposes, including:

o  Completing a transaction or contract with the consumer.

o  Detecting and preventing security incidents and illegal activities.

o  Debugging and maintaining functionality.

o  Exercising free speech or other legal rights.

o  Complying with specific laws.

o  Conducting scientific, historical, or statistical research with informed consent.

o  For internal uses aligned with consumer expectations.

o  Meeting legal obligations.

-         Using personal information internally in a lawful and context-appropriate manner.

These exceptions ensure that businesses can retain personal information when necessary for legitimate purposes while respecting consumers' right to have their data deleted in most cases..

n.    Children

Our Platform is not intended for or directed toward children, and we do not knowingly collect personal data from individuals under the age of consent in their country of residence. We kindly request that individuals under the age of consent refrain from submitting any personal data to us through our Platform. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us using the information provided in this Privacy Statement so that we can take appropriate steps to address the situation.