Job Description

Are you passionate about improving field services operations and developing cutting-edge solutions? We are seeking a dedicated and innovative Field Services Management Platform Product Engineer to join our team. As a Product Engineer in this domain, you will be responsible for designing, developing, and enhancing our field services management platform, empowering organizations to optimize their field operations.

Responsibilities

• Collaborate closely with product managers and stakeholders to define and prioritize product features and requirements for the field services management platform.
• Design and architect scalable, efficient, and user-friendly platform solutions.
• Develop and maintain software components and modules to enhance the platform's functionality and performance.
• Conduct thorough research on industry trends, best practices, and emerging technologies related to field services management.
• Collaborate with cross-functional teams, including UX/UI designers and software developers, to ensure seamless integration and user experience.
• Implement robust API integrations with third-party systems and tools commonly used in field services operations.
• Perform thorough testing and quality assurance to ensure the platform's reliability and accuracy.
• Gather and analyze user feedback to make data-driven improvements to the platform.
• Create technical documentation, including specifications, user guides, and release notes.
• Stay updated on security practices and implement security measures to protect user data and system integrity.
• Provide technical support to users and assist with troubleshooting and issue resolution.
• Mentor and provide guidance to junior engineers on the team.
• Collaborate with sales and marketing teams to promote the platform and support client adoption.

Qualifications & Skills

• Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree is a plus).
• Proven experience as a Product Engineer or similar role, with a focus on platform development.
• Strong proficiency in programming languages commonly used for web development, such as JavaScript, Python, or Java.
• Experience with front-end and back-end technologies, web frameworks, and database management systems.
• Familiarity with API design, development, and integration.
• Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.
• Understanding of user experience (UX) and user interface (UI) design principles.
• Ability to work in an agile development environment.
• Knowledge of field services management or related industries is a plus.
• Experience with DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines is a plus.

Requirements

• Good communication skills.
• Speak and write in English.
• Minimum of 3 years of experience.