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Product Engineer

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Job Description

Are you passionate about improving field services operations and developing cutting-edge solutions? We are seeking a dedicated and innovative Field Services Management Platform Product Engineer to join our team. As a Product Engineer in this domain, you will be responsible for designing, developing, and enhancing our field services management platform, empowering organizations to optimize their field operations.

Responsibilities

Collaborate closely with product managers and stakeholders to define and prioritize product features and requirements for the field services management platform.
Design and architect scalable, efficient, and user-friendly platform solutions.
Develop and maintain software components and modules to enhance the platform's functionality and performance.
Conduct thorough research on industry trends, best practices, and emerging technologies related to field services management.
Collaborate with cross-functional teams, including UX/UI designers and software developers, to ensure seamless integration and user experience.
Implement robust API integrations with third-party systems and tools commonly used in field services operations.
Perform thorough testing and quality assurance to ensure the platform's reliability and accuracy.
Gather and analyze user feedback to make data-driven improvements to the platform.
Create technical documentation, including specifications, user guides, and release notes.
Stay updated on security practices and implement security measures to protect user data and system integrity.
Provide technical support to users and assist with troubleshooting and issue resolution.
Mentor and provide guidance to junior engineers on the team.
Collaborate with sales and marketing teams to promote the platform and support client adoption.

Qualifications & Skills

Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's degree is a plus).
Proven experience as a Product Engineer or similar role, with a focus on platform development.
Strong proficiency in programming languages commonly used for web development, such as JavaScript, Python, or Java.
Experience with front-end and back-end technologies, web frameworks, and database management systems.
Familiarity with API design, development, and integration.
Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker) is a plus.
Excellent problem-solving and analytical skills.
Strong communication and teamwork skills.
Understanding of user experience (UX) and user interface (UI) design principles.
Ability to work in an agile development environment.
Knowledge of field services management or related industries is a plus.
Experience with DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines is a plus.

Requirements

Good communication skills.
Speak and write in English.
Minimum of 3 years of experience.

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